AI Use Case: LAIDFU Cuts a Manager’s Work by 33%, Delivers 400% ROI

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AI Use Case: LAIDFU Cuts a Manager's Work by 33%, Delivers 400% ROI

According to a 2024 Bloomberg report, the banking industry plans to automate over 54% of human processes by 2028. Failure to achieve this goal will result in competitors gaining an advantage. Although other industries may not be as aggressive as banking, the minimum target for replacing human labour with AI stands at 30%. Based on this report, any business that fails to reach 30% AI automation by 2028 will be overtaken by competitors. The elimination race has already begun; enterprise AI applications differ from consumer-level AI (like ChatGPT and POE), requiring more time for optimization. By the time you realize your competitor's costs are 30-50% lower, it might already be too late.

LAIDFU AI Agent Use Case: After-Sales • Saves 33% of customer service management workload • Costs only 7.6% of customer service management salaries • Offers above 400% ROI** ** Based on five-year Total Cost of Ownership (TCO); ROI excludes quantifiable improvements in frontline staff efficiency, which can vary depending on the company's current situation.

Daily Work Mathematics (Average Scenario): • One supervisor manages 6 after-sales customer service agents • Each agent handles about 11 customer after-sales service requests daily • Reading, understanding after-sales service, confirming handling methods takes about 30 seconds per request • 1 out of every 10 requests needs supervisor intervention, taking approximately 10 minutes each time • Recording each after-sales service outcome in the CRM system takes 2 minutes per entry • Comparing email addresses and phone numbers daily requires around 30 minutes

Weekly Work Mathematics (Average Scenario): • Summarizing work and reviewing after-sales error incidents: (30 minutes) • Customer behaviour/emotion analysis report: (30 minutes) • Employee daily work/service evaluation report: (30 minutes)

Quantified Workload Replaced by AI: • Time saved = 6 x 11 x 30 seconds + 6 x 11 x 10% x (10 + 2) minutes + 30 minutes • Total daily time savings is 142 minutes, or 2.25 working hours • Including weekly task automation, a total of at least 1.5 workdays are saved each week

Additional Benefits Beyond Saving 33% of Management Work: • AI generates real-time customer behaviour/emotion reports without manual input • AI generates real-time employee daily work/service evaluation reports without manual input • AI automatically alerts when customer relationships deteriorate • AI automatically reminds when service levels fall below company policies • AI issues automatic warnings when employees violate compliance regulations

About LAIDFU An enterprise-class AI solution for business who are not content with conventional, superficial AI integration like copywriting, photo generation or chatbot. LAIDFU can enhance numerous roles in your company, ranging from customer service manager, compliance officer, business development executive, procurement manager or HR manager etc., releasing them from jobs which require certain level of reasoning but boring and repetitive.       Schedule a Demo         Contact Us Feel free to contact us by WhatsApp us or *click here* to schedule a demo and start your AI business transformation. If you do not wish to receive further email message from us, plz don't reply this email. You can click Here to unsubscribe the Email Promotion Service.

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